Summaries of highlights and tables of the 2017 Smithsonian Employee Perspective Survey (SEPS)
Here is a collection of the reports that SOAR (and its previous iterations OP&A and OIR) have either produced or contributed to. Use the search tools below, to be directed to links where you can read an abstract and download the full report.
In the fall of 2016, at the request of the Office of Visitor Services (OVS), the Office of Policy & Analysis (OP&A) conducted a Smithsonian-wide survey of volunteers to measure their satisfaction and determine ways to improve their experience.
The online survey received a total of 2,557 eligible responses. The vast majority of respondents had one volunteer role (93%). The balance reported that they had multiple roles (7%). The findings reported here are based on the 2,736 volunteer roles reported by 2,557 respondents.
Summaries of the highlights and tables from the 2016 Smithsonian Employee Perspective Survey (SEPS)